Making Your Website ADA Compliant:
Why is it so Important?

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In today’s digital age, having a website is essential for any business or organization. However, it is not enough to simply have a website; it must also be accessible to everyone, including those with disabilities. This is where ADA compliance comes in. 

ADA, or the Americans with Disabilities Act, is a federal law that prohibits discrimination against individuals with disabilities in all areas of public life, including the internet. Making your website ADA compliant is not only a legal requirement but also an ethical responsibility.

What is ADA Compliance? 

ADA compliance refers to the adherence to the standards set forth in the Americans with Disabilities Act (ADA), a civil rights law passed in 1990 that prohibits discrimination against individuals with disabilities in all areas of public life. 

The ADA requires that businesses and organizations provide equal access to their goods and services, which includes digital content. This means that websites must be designed in a way that allows people with disabilities to access and use them.

In the context of websites, ADA compliance means ensuring that your website is accessible to people with disabilities, including those with visual, auditory, or physical impairments. This includes providing alternative text for images, using appropriate color contrast, ensuring keyboard accessibility, using descriptive headings, providing captions and transcripts for videos, and providing descriptive link text, among other measures. 

By making your website ADA compliant, you ensure that all users can access and use your website, regardless of their abilities, and demonstrate your commitment to inclusivity and accessibility.

Why is ADA Compliance Important?

Legal compliance

ADA compliance is a legal requirement that protects individuals with disabilities from discrimination. The ADA requires that businesses and organizations provide equal access to their goods and services, including websites. 

Failure to comply with ADA regulations can result in costly lawsuits, fines, and damage to your organization’s reputation. By having an ADA compliant website, you avoid legal issues and potential lawsuits, protecting your business or organization’s reputation and financial stability.

Wider audience reach

An ADA compliant website ensures that individuals with disabilities can easily access your website and its content. Making your website ADA compliant means that you are opening your website to a wider audience. There are millions of people with disabilities worldwide who rely on assistive technologies to access websites. 

By making your website accessible, you are ensuring that everyone has equal access to your products, services, and information. This increases your audience reach and customer base, allowing you to connect with more people.

Better user experience

Making your website ADA compliant is not only about legal compliance but also about creating a better user experience for everyone. An accessible website is easier to navigate, with clear headings, alt tags for images, and easy-to-use forms. 

This means that not only individuals with disabilities benefit from an accessible website, but all users will have a better experience. This can result in increased engagement and higher customer satisfaction.

SEO benefits

Making your website ADA compliant can also improve your website’s search engine optimization (SEO) performance. ADA compliance requires certain standards for website design and development, which can improve your website’s overall structure and user experience. This, in turn, can help your website rank higher in search engine results pages (SERPs).

Ethical responsibility

Making your website ADA compliant is not just about legal compliance, but also about ethical responsibility. Accessibility is a fundamental human right, and having an ADA compliant website is an ethical responsibility. By making your website accessible, you contribute to a more inclusive and equitable society, and you demonstrate your commitment to social responsibility and inclusivity.

Making your website ADA compliant is not just a legal requirement, but also an ethical responsibility. It is about ensuring that everyone has equal access to your products, services, and information. An accessible website is also easier to navigate, creates a better user experience, and can improve your website’s search engine performance. It is important to ensure that your website is accessible to all users, regardless of their abilities, to create a more inclusive and accessible digital environment.

What are the Consequences of Having a Website that isn’t ADA Compliant?

There are several consequences that can occur as the result of having a website that isn’t ADA compliant, some of which can be quite severe. Even the smallest of consequences can have a large impact on your business and customer base. ADA regulations are necessary for certain individuals to access your website, but they also create a more enjoyable user experience for everyone that visits your site. Some of the consequences of having a non-compliant website include:

Legal issues 

As mentioned, ADA compliance is a legal requirement, and failure to comply with the regulations can result in lawsuits, fines, and legal fees. For small businesses, legal consequences can have devastating effects on your business. These legal issues can damage your organization’s reputation and financial stability.

Limited audience reach

A website that isn’t ADA compliant can limit your audience reach and customer base, as individuals with disabilities may be unable to access your website or its content. This can result in lost opportunities and revenue.

Poor user experience 

A website that isn’t ADA compliant can provide a poor user experience for all users, not just individuals with disabilities. This can result in decreased engagement, customer satisfaction, and revenue. It’s no secret that you want as many users on your website as possible in order to grow your business. A poor user experience not only encourages your users to leave, it may also dissuade them from ever coming back.

Negative brand perception

A website that isn’t ADA compliant can lead to negative brand perception, as it can be seen as discriminatory and exclusionary. This can damage your organization’s reputation and result in lost opportunities and revenue.

Missed SEO opportunities 

An ADA compliant website can improve your website’s search engine optimization (SEO) performance, and failure to comply with the regulations can result in a poor SEO rating. A low SEO rating makes it unlikely for your website to show up in organic search results, making it even harder for new customers to find your business. This can result in an even further loss of revenue and opportunities.

Having a website that isn’t ADA compliant can result in legal issues, limited audience reach, poor user experience, negative brand perception, and missed SEO opportunities. It is important to ensure that your website is accessible to all users, regardless of their abilities, to avoid these consequences and provide a more inclusive and accessible digital environment. Making a website ADA compliant can seem like a daunting task, but it is an essential step to ensure that your website is accessible to all users, regardless of their abilities. 

How to Make Your Website ADA Compliant

Sure, you know how important ADA compliance is, but how do you implement it into your website? Especially for business owners that aren’t as well versed in the tech industry, making your website ADA compliant can feel like a daunting task. Following these simple steps can help ensure that your website is ADA compliant and will improve the user experience for everyone. 

Use semantic HTML

Semantic HTML is a way of writing HTML code that emphasizes the meaning or purpose of the content, rather than just its appearance on the page. In other words, semantic HTML focuses on the structure and meaning of content, rather than how it looks.

Use semantic HTML to ensure that the structure of your website is clear and easy to understand for all users, including those who use assistive technologies.

Using semantic HTML to make your website accessible includes using appropriate HTML tags for content, using meaningful and descriptive text for links, using descriptive alt text for images, using ARIA attributes when necessary, and using appropriate form labels. 

Use HTML tags that are appropriate for the type of content being displayed. For example, use <h1> for headings, <p> for paragraphs, <ul> and <ol> for lists, and <table> for tabular data.

Avoid using generic text like “click here” or “read more” for links. Instead, use descriptive text that explains where the link will take the user, such as “learn more about our services.”

All images on a website should have descriptive alt text that explains the content of the image. This helps users who are using screen readers to understand the visual content on the website.

ARIA (Accessible Rich Internet Applications) attributes can be used to enhance the accessibility of dynamic content, such as dropdown menus or tabs. Use ARIA attributes such as aria-expanded, aria-hidden, and aria-label to provide additional context for users who are using assistive technologies.

All form inputs should have a corresponding label that explains what information is required. This helps users who are using screen readers to navigate the form and understand what information is being requested.

Add alternative text to images 

Alternative text, also known as alt text, is a text description that is added to an image on a website to provide a textual alternative to the visual content. The purpose of alt text is to make images accessible to users who are visually impaired or who are using assistive technologies like screen readers.

To add alt text to the images on your site you’ll need to identify the images that require alt text, write a description of the image, add the alt text to the image in the HTML code, and then test the website to ensure the alt text is working correctly.

All images on a website should have alt text, except for decorative images that do not convey any meaningful information. The alt text should describe the content of the image in a concise and accurate way. It should convey the same information as the visual content of the image. For example, if the image shows a woman holding a dog, the alt text could be “woman holding a dog on a leash”.

In the HTML code, add the alt attribute to the <img> tag and include the description of the image in the value of the attribute. For example, <img src=”image.jpg” alt=”woman holding a dog on a leash”>. Use a screen reader or other assistive technology to test that the alt text is being read aloud correctly.

Use appropriate color contrast 

Appropriate color contrast on websites refers to the use of colors that provide sufficient contrast between foreground (text or other content) and background elements, making the content easily distinguishable and readable for people with visual impairments or color vision deficiencies. Using appropriate color contrast is an important aspect of achieving ADA compliance on a website.

Implementing appropriate color contrast on your site involves ensuring that text is easy to read, using color contrast checker tools, using high-contrast color combinations, and avoiding relying solely on color to convey information.

Text should have a color contrast ratio of at least 4.5:1 against its background. This ensures that text is easy to read for people with low vision or color vision deficiencies. There are several online tools that can help you determine whether your website’s color contrast is compliant with ADA guidelines. Some examples include the WebAIM Color Contrast Checker and the Accessible Colors tool.

Black text on a white background or white text on a black background are high-contrast color combinations that are easy to read. Other high-contrast combinations include dark blue on white, yellow on black, and white on dark green.

Color should not be the only way to convey important information on a website. For example, if you’re using color to indicate an error message, you should also include a text description of the error.

Ensure that your website is keyboard accessible 

Keyboard accessibility refers to the ability of a website or application to be navigated and used without the use of a mouse or other pointing device, solely through the use of keyboard input. This is important for users with physical disabilities that prevent them from using a mouse or other pointing device, or who prefer to use the keyboard for navigation.

Making your website keyboard accessible involves ensuring that all interactive elements can be accessed using the keyboard, providing a visible focus indicator, using logical tab order, and providing keyboard shortcuts.

All interactive elements must be able to be accessed using only the keyboard. This includes links, buttons, form fields, and other interactive elements. Test your website using only the keyboard to ensure that all elements are accessible and can be navigated in a logical order.

When an element is selected using the keyboard, it should be visually highlighted with a visible focus indicator, such as a colored outline or a change in background color. This helps users understand which element is currently selected and where they are in the navigation flow.

The tab key should move through interactive elements in a logical order. This means that users should be able to navigate through the elements in a way that makes sense and follows a logical flow. For example, the tab order should follow the order of the content on the page.

Consider providing keyboard shortcuts for common actions, such as submitting a form or accessing a menu. These shortcuts should be clearly indicated on the website and should not interfere with other keyboard shortcuts that are commonly used by assistive technologies.

Use assistive technologies such as a screen reader or a keyboard-only device to test your website for keyboard accessibility. This will help you identify any issues and make necessary changes to ensure compliance with ADA guidelines.

Use descriptive headings 

Using descriptive headings is an important step towards achieving ADA compliance on your website. You can use descriptive headings to organize your content and make it easy to navigate for users who use screen readers.

Implementing descriptive headings into your website involves the use of hierarchy, using clear and descriptive text, using keywords, and keeping headings concise.

Headings should be used in a hierarchical order, starting with the main title (usually an H1 tag) and proceeding to subheadings (H2, H3, etc.). This helps users understand the structure and organization of the content on the page.

Your headings should also accurately describe the content that follows. Avoid using generic headings like “Article 1” or “Section A” and instead use descriptive headings that provide context for the content that follows. For example, “Introduction,” “Benefits,” “Pricing,” etc.

Headings should include relevant keywords that accurately reflect the content on the page. This helps users and search engines better understand the content on the page. Make sure to also keep heading concise and to the point. Long headings can be difficult to read and may not provide clear context for the content that follows.

Finally, use assistive technologies like a screen reader to test your headings for accessibility. Ensure that users with visual impairments can understand the structure and organization of the content on the page by listening to the headings read aloud.

Provide captions and transcripts for videos

Providing captions and transcripts for videos is an important step towards achieving ADA compliance on your website. Captions and transcripts for all videos on your website ensures that they are accessible to users who are deaf or hard of hearing.

Captions provide a text version of the audio content in a video. They are essential for users with hearing impairments and can also be useful in situations where the audio cannot be played, such as in a noisy environment. Captions should be accurately timed with the video content and should include all spoken words, as well as relevant sound effects and music.

Transcripts provide a written version of the spoken content in a video. They are useful for users who cannot watch the video, such as those with visual impairments, as well as for those who prefer to read the content rather than watch the video. Transcripts should be accurate, complete, and provide a detailed description of the content in the video.

Use an accessible media player that supports captions and transcripts and ensure that the captions are displayed in a clear and readable font. The media player should also provide options to adjust the caption size, color, and background for better readability. 

Provide clear instructions on how to access the captions and transcripts. For example, you can include a note on the video page indicating that captions are available and provide a link to the transcript.

Use assistive technologies such as a screen reader to test the captions and transcripts for accessibility. Ensure that users with visual and hearing impairments can access and understand the content in the video.

Provide descriptive link text 

Descriptive link text refers to the use of descriptive and meaningful words as the hyperlink text to provide context to the linked content. The hyperlink text should provide users with a clear and concise description of the linked content, helping them understand where the link will take them and what they can expect to find there.

Implementing descriptive link text on your site involves using descriptive words, keeping it concise, avoiding repetition, and using meaningful URLs.

Use words that accurately describe the content of the linked page or document. Avoid using generic words like “click here” or “read more” that do not provide any context or information about the linked content.

Link text should be concise and to the point. Long link text can be difficult to read and may not provide clear context for the linked content.

Avoid using the same link text for multiple links on the same page. This can cause confusion for users who may not be able to distinguish between the different links.

Use meaningful URLs that accurately reflect the content of the linked page or document. This can help users understand where the link will take them before clicking on it.

Use assistive technologies like a screen reader to test your link text for accessibility. Ensure that users with visual impairments can understand the context of the link by listening to the link text read aloud.

Test your website for accessibility 

Testing your website for accessibility is an important step towards achieving ADA compliance. Use accessibility testing tools and conduct user testing to ensure that your website is accessible to all users.

There are many automated accessibility testing tools available that can scan your website for common accessibility issues. These tools can identify issues such as missing alt text, improper color contrast, and inaccessible forms. Examples of automated tools include WebAIM’s WAVE tool, Google’s Lighthouse tool, and Axe by Deque.

Manual testing involves testing your website using assistive technologies such as screen readers, magnifiers, and keyboard-only navigation. This method can help you identify issues that automated tools may miss, such as complex images that require more detailed descriptions. Manual testing also helps to ensure that the website is usable for people with disabilities who rely on assistive technologies.

User testing involves testing your website with real users who have disabilities. This can provide valuable feedback on the usability and accessibility of the website from the perspective of the user. You can recruit participants through disability advocacy groups or online user testing platforms.

You can also hire a professional auditor to conduct a full accessibility audit of your website. A professional auditor will test your website using a combination of automated and manual testing methods, as well as provide a detailed report of accessibility issues and recommendations for improvement.

In conclusion, making a website ADA compliant requires attention to detail and a commitment to ensuring that your website is accessible to all users. By following these steps, you can create a website that is accessible, easy to navigate, and inclusive for all users. Remember, ADA compliance is not only a legal requirement, but it also ensures that your website is accessible to all users, regardless of their abilities, and demonstrates your commitment to inclusivity and accessibility.

The author generated this text in part with GPT-3, OpenAI’s large-scale language-generation model. Upon generating draft language, the author reviewed, edited, and revised the language to their own liking and takes ultimate responsibility for the content of this publication.

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